Shipping policy

At Luxury Essences, we process and ship orders as quickly as possible. However, delivery times may vary depending on the selected shipping method and external factors beyond our control.

Below we explain the estimated delivery times and important details for each shipping method:

• USPS Ground Advantage: Although the app may display an estimated delivery time of 2 business days, this service does not guarantee delivery within an exact timeframe.
  Actual delivery may vary between 2 to 5 business days, depending on distance, customer location, weather conditions, and other logistical factors.
• UPS® Ground: Although the app may display an estimated delivery time of 1 business day, this service does not guarantee delivery within an exact timeframe.
  Actual delivery may vary between 1 to 5 business days, depending on distance, customer location, weather conditions, and other logistical factors.
• UPS® Ground Saver: Although the app may display an estimated delivery time of 2 to 3 business days, this service does not guarantee delivery within an exact timeframe.
  Actual delivery may vary between 2 to 7 business days, depending on distance, customer location, weather conditions, and other logistical factors.

📝 Important: All delivery times are estimates provided by the carriers. Once the order has been shipped, Luxury Essences cannot guarantee an exact delivery date.

"Delivery Responsibility."

At Luxury Essences, once the carrier confirms delivery and the delivery notification is registered, we do not assume responsibility for any loss, theft, or damage that occurs afterward. We recommend that our customers check their delivery as soon as they receive it, and in case of any issues, contact our customer support team for assistance and guidance.

We appreciate your understanding and patience 💛